Privacy Policy

Fuel Privacy Policy

Effective Date: 2026-06-15

Fuel ("we", "our", "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, and your rights when using the Fuel application.

1. Information We Collect

Account Information

When you create an account, we may collect:

  • Name
  • Email address
  • Authentication provider information (Apple, Google, etc.)
  • Account identifiers

Profile Information

We may collect:

  • Age
  • Biological sex
  • Height
  • Weight
  • Activity level
  • Goals and preferences

Nutrition Data

We may collect:

  • Food diary entries
  • Meal logs
  • Nutrition targets
  • Weight entries
  • Progress history

Meal Photos

If you use Meal Vision, uploaded photos are processed to estimate nutritional information.

AI Coaching Data

If you interact with NOVA, we may process:

  • Questions you ask
  • Nutrition data
  • Goals
  • Historical trends
  • Coaching context required to provide personalised insights

Device and Usage Information

We may automatically collect:

  • Device type
  • Operating system
  • App version
  • Crash reports
  • Performance diagnostics
  • Anonymous analytics data

2. How We Use Your Information

We use your information to:

  • Provide Fuel services
  • Generate nutrition insights
  • Power NOVA coaching
  • Analyse meal images
  • Personalise recommendations
  • Improve app performance
  • Detect bugs and misuse
  • Manage subscriptions

3. AI Services

Some features use artificial intelligence to generate personalised insights and coaching.

AI-generated content:

  • Is informational only
  • May be inaccurate
  • Is not medical advice

Only the data necessary to generate these features is processed.

4. Third-Party Services

Fuel may use third-party providers, including:

  • Authentication providers (Apple, Google)
  • Cloud infrastructure providers
  • Analytics providers
  • Crash reporting providers
  • AI service providers
  • RevenueCat for subscription management
  • Payment providers (Apple App Store and Google Play)

These providers process data according to their own privacy policies.

5. Data Storage and Security

We take reasonable measures to protect your data from unauthorized access, loss, or misuse.

We may store anonymous identifiers and subscription data in your browser local storage for app functionality.

However, no online system can guarantee absolute security.

6. Data Retention

We retain your data only for as long as necessary to provide Fuel services and comply with legal obligations.

Deleted accounts may have associated data permanently removed after a reasonable retention period.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Export your data
  • Withdraw consent where applicable

To exercise these rights, contact us at [email protected].

8. Children's Privacy

Fuel is not intended for children under 13 years old (or the minimum age required in your jurisdiction).

We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

Continued use of Fuel after updates constitutes acceptance of the revised policy.